Well I email him saying you owe me for two weeks then added something at the bottom of the email. I wrote since it was a rough season with the drought I am looking for side work and will knock off a certain percentage. It had to do with the playground. Here is the part of the email: P.S. If you want a Free estimate on changing the playground set into a mulch are let me know. I feel bad using the weed wacker and scratching the wood but it was there with the other landscaping company as well. The main reason to change that is because for the health for the kids. I try to blow all the grass clippings on the playground set so it doesn't go on the kids hands or shoes. Studies show the chemicals are probably harmless but then some people say it can cause Autism and other health concerns as well. Not scaring you guys but make sure the kids are not eating on that table unless your sure it's clean. I even blow off the swing set as well My customer wrote: If I listen to you I would have to pave the whole lawn James. Check is on the grill. Give me a price on hedge trimming like you stated in the email. I really want the job guys and there kids are 3 and 5. I read how chemicals may affect the kids and this guy over treats that part of the lawn for some reason! I care also about the kids and I think I went to far.The guy who sprays this huge playground set sprays on the tables and the mist goes on the swings and the residue feels weird. The grass around the area is always dark green and 6 inches high every time while the rest of the lawn really isn't. What if the kids get sick the doctors are going to blame the landscaper and say that he prolly never cleaned the area just shot grass with the mower and the weed wacker. Tip for you guys is to not email a customer late at night.