i get a call from a PITA client who i did a cleanup and seding for about 2 months ago. she calls today and said "i think the grass needs a quick mowing" she wanted it done by 10:00 am tomorrow, i said i could do 3pm no earlier, she says "you can't do it sooner?" i said NO!. i went by at about 8:30 tonight to see what i was up against, the grass is super tall and i don't know if my 21" can handle it, the lawn is soo full of rocks that i wouldn't dare take my broadmoor on the lawn. so i will also talk to her about getting on a weekly schedule or bi-weekly schedule, if she doesn't want to then i will get rid of her before i even touch that lawn. would you guys do something different?