This pain-in-the-keister customer originally wanted a quote for edging only. You heard right, nothing but edging. So I left a quote in the door for just edging and for the whole enchilada, mow/edge/trim. Meant it as a qoute for signing up. She calls Wednesday, says she wants m/e/t again. I tell her no way before Thursday, most likely Friday. I get there yesterday, and the grass is a** high to a horse. She says she's sorry it's so deep, but if I'd got there sooner... I get it edged and it starts raining. All night last night I'm thinking I want nothing to do with this unit. So I call today and tell her my truck is on the fritz. The beauty of being self employed is the ability to blow off an idiot, even if you have to fib about why. Life is good!