does she get a refund? here's the scoop: customer signed a contract for weekly mowing, fall leaf pickup, full fert program (1 pre em/crab, 1 broadleaf weed, 1 grub, 4 ferts, 1 lime) . the fert program was pre pay. i completed- 1 pre em/crab, 1 broadleaf weed, 2 ferts. lawn was mowed weekly and paid for during april, may, half of june. with no notice to me they began home improvement construction june 10th, and just finished aug. 1st. from june 10th-aug. 1st lawn was not accessible, contruction equipment and materials all over lawn. despite many attempts to contact them, i recieved no replies. i went by last week, saw the husband out there with a push mower. i recently recieved a letter, " bob, do to financial reasons, we have decided to now care for our own lawn. please refund the un used portion of our fert program." my reply letter: " dear sir, your contract clearly stated that the lawn would be mowed weekly. it also clearly stated that in the event the lawn was inaccessable, i would be notified at least 24 hrs in advance. there were 8 scheduled mowings that could not be completed due to the turf area being covered with building materials/machinery. these 8 weeks need to be paid for, as the trip over was made on all 8 scheduled weeks, and despite numerous attempts to contact you, i recieved no notification of cancellation. the unused part of your pre paid fert program covers these 8 weeks down to the nickle. thank you."