Several weeks ago one of my customers called me up to tell me that her plumber was there and replaced a sprinkler head, that I supposidly broke, while he was there doing other things. I figured no big deal. At the most they would charge her $10 bucks for a $1.99 part. Well I get to her house a couple of days after I get this call and she shows me the head. It was not evident that one of my stick edgers had broken it. By the way this thing was located right on the curb at the street. So I told her this time I would eat the cost, what ever it was going to be, and after this I was not going to buy anymore sprinkler heads from plumbers. I told her that she needed to have it moved away from the street, that it was in a bad location. Well this week I arrive at her house. She comes out and tells me that she had the bill and she told me the cost. $59 bucks she says. I looked at her like she was nutts. I said mam I would like to see this bill. She brings it out to me and sure enough it was $59. I asked her to explain this fee. She said that is was for the cost of having the head moved into the yard. I told her that there was no way I was going to pay for this. She inturn tells me that I told her to have it done. I guess she assumed at my expense. I told her it will be a cold day in hell before I pay that. I told her I would give her $10 for the head and that was it. She fought it for another 15 minutes. I looked at her and said..lady if I told you that you need to have a tree trimmed are you going to have it done and send me the bill? She said no and that this is different. I told her she was out of her f$%^ing mind and that she will need to find a new LCO. Anyone out there ever have this happen? By the way she finally gave in and told me she did not want anyone else. For the most part she has been a good customer for the last 3 years and she is a 12 month customer. I guess I will stick around..customers can be such a pain in the arse!!!!