If you find a competitor’s flyer on one of your customer’s door, do you:

Discussion in 'Lawn Mowing' started by Bluesteel, Mar 22, 2003.

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When you find a competitor’s flyer on one of your customer’s door, do you:

  1. Crumple it up and throw it in the back of your truck?

    25 vote(s)
    25.8%
  2. Save it for future “reference”?

    31 vote(s)
    32.0%
  3. Look for that guy’s truck, follow him, and reciprocate the favor?

    3 vote(s)
    3.1%
  4. Look for the guy’s truck and remove some of his valve-stems?

    4 vote(s)
    4.1%
  5. Hand the flyer to your customer in full faith an confidence in your quality and reliability?

    34 vote(s)
    35.1%
  1. Lets take a poll.
     
  2. fatboy5803

    fatboy5803 LawnSite Senior Member
    Posts: 330

    I have enough confidents in my work to not worry about it.. And it wouldn't look good if someone saw you take something off someone's property without permission..


    Lou :cool:
     
  3. OBRYANMAINT

    OBRYANMAINT LawnSite Senior Member
    Posts: 555

    if i get a flyer on my door i have them drop an estimate just to see what they charge
     
  4. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Posts: 2,660

    This happened to me a few times, and both times the homeowner came out to chat with me. I simply grabbed the flyer and told him he got a lawn care flyer from some guy up the road and if he wanted it? Both times they said ''no''. If you're standing face to face with a loyal customer, he's not going to want to accept that flyer right in front of you.

    And if I get a flyer on my door at home, I also call them and have them come out for an estimate, so I know what they're charging.
     
  5. greenman

    greenman LawnSite Addict
    Posts: 1,405

    Lol, they feel really silly and embarrased when they come over to give the estimate and they see my rig parked in my driveway.:)
     
  6. EHesseyLawns

    EHesseyLawns LawnSite Member
    Posts: 82

    where's the "ignore it and pray to god they dont hire him" option!? :angel:
     
  7. yardsmith

    yardsmith LawnSite Senior Member
    from Ohio
    Posts: 627

    This happened to me a few yrs ago. My wife told them to come out for an estimate (chemlawn). The guy gave me a free soil analysis & price, then she told them we are a lawn company too-thanks for the estimate.
    Now I have free information on their pricing structure. I will also do this with customers lawns if they are gettting rid of chemlawn. They tell me the price for the new year & I say thank you! It helps me keep a mental note on competitors pricing-if they'll give you the info for free, use it.
     
  8. Dependable Lawncare

    Dependable Lawncare LawnSite Member
    Posts: 84

    Respect the guy for trying to drum up new business. If I'm doing my job and not overcharging I don't have anything to worry about.
     
  9. gogetter

    gogetter Banned
    Posts: 3,256

    Nice to see some sensible responses. This came up in another thread last year or so and many people said they'd take it and throw it away.
    I says it's none of my business. It belongs to the customer now and whatever they decide to do with it is up to them.
     
  10. richard coffman

    richard coffman LawnSite Senior Member
    Posts: 341

    there have been plenty of times where i would see another lawn care companys advertisment on someone's door. I'd put mine on there as well, and then would drive to another neiborhood where i wouldn't see any advertisments on the door. Do only qoality advertisments, that you would exspect to pick up out of a bundle. Make it stick out and mabe your calls would increase, but I also do most of my business through word of mouth.

    Richard Coffman/Owner:cool:
     

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