"I'll renew the service agreement for this year if every week when you come to service the lawn, you inspect it for fire ant colonies and mark them so the pest man can then come and treat them. Your cost is much too high for this service but the pest man doesn't do a good job and there are always fire ant mounds in the lawn." I asked the soon to be former customer if I understood the situation correctly. "Both I and the pest man offer fire ant control as a "for hire service". I'm too expensive so you decided to go with a cheaper service and discovered they don't do good work. Now you want me to help out the competition by marking fire ant colonies so they will look better then they really are." At this point the customer stuttered for a moment and I continued by saying. "This is a problem between you and the service you hired and I'm not invovled in it. Absolutely not" The customer stated she wouldn't renew service if that was the case and I replied, " That works for me." Just when I thought I had heard everything. Even if she calls me back, I'll let this tight butt find a new service this year.