Im sure people have done it when they dont like thier credit card company, the IRS etc... But have you ever received a letter that had "bad words" written on the front? This woman (40ish) acts like a 5 year old and mails us our payment and says Sh1t!@#$ on the front. Common, how immature are we? She had the nerve to call us unprofessional after the first email i mailed back to her prior to this too lol. jesus. All this for a mulching job that she decided she wanted her whole yard cleaned up for the same price. Her original bill was under 400, i told her we could charge a $50 fee to clean up the other crap she was later requesting. I mail her her invoice for the amount, she calls us up that day, saying the place is a mess, nothing was cleaned up etc.... yet i have photos of a clean property, go figure. I said fine, ill remove the $50 charge for the cleanup work, just pay the original 400 amount right. Shes still not happy and wants us to all come back and clean everything else up. I said no way. We did way too much that was not in her oringal quote to begin with. She mails us a check for only $300, tax included keep in mind and with a nasty letter explaining how we were charging too much etc. I emailed her a contract for the $400 amount online, she agreed to the contract, yet requested and asked about several other things such as cleaning up rock bed areas, area in back of the property etc. We did all of the extra things, now she disputes is and doesnt even want to pay the original invoice for mulching work! The check for 300 bucks says paid in full at the bottom so there is no way im depositing it. Then her husband emails me saying we are trying to rip his wife off after i write them a demand letter prior to going to court. At least the emails are proven and i dont need to send certified letters to show they received the letters. This biznitch yelled at my two guys 5 minutes after i left and said, they dont know what theyre doing, how long have they been working for us, do they know anything about plants... theyre laborers, theyre two white guys who speak fluent english and shes pissed off because theyre not a horticulturist? Even today, the email i received from the husband states, "you dropped off two guys who didnt know what they were doing".. They did just as i asked, pull out the weeds and cleanup the mulched areas so that when i bring back my bededgers, we can edge the mulchbeds and mulch everything in. The lady says that she wants my pictures taken of her property destroyed because she did not give me permission or authorize them to be taken of her property and house... seriously, have you ever heard of crap like this? The photos will be used in court, with or without her permission. This was from early April 08 and im still pissed off about it, especially because its a small amount too. If the woman was honest, not pulling any punches and didnt chew out my guys, i would have gone back to address any issues she was complaining about even though shes got a stick up her $%# just to make peace... What would you have done?