ok so i get a call from a customer 2day. He says i'm taking x ammount off the bill because you said it was included w/the lawn maint fee. Woah, no way, I nvr said that, i said i will do it but i made it clear when i started that any additional work is an additional fee, makes sense. So he says well i'm not paying it. We have our words, but he does it all w/a smile, cuz he thinks it is a complete joke, he likes 2 nickle and dime for everything, u all know what group he is from. So i'm gonna deposit the "deducted" payment, then not show up and wait for a call, i'll say well i'll continue lawn maint when you pay me the rest of the amount i'm owed. Any thoughts guys?