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Imprelis Discussion - it's damage, Dupont's Claim Process, Lawsuits filed, Experience

Discussion in 'Homeowner Assistance Forum' started by Starbuy, Feb 27, 2012.

  1. cindyb

    cindyb LawnSite Senior Member
    from KY
    Posts: 354

    Their call center is manned by a company that was hired to take phone calls. I called and said I wanted to talk to somebody from Dupont and the lady said they could email them but they didn't have a number.

    I looked up Dupont and started dialing until I found a real person.

    I had a beloved cat die this past weekend. My other pets that have passed are buried beneath a couple trees in the backyard. Trees that are dead and will have to be dug up. Imagine knowing that and then not having a place to put your baby. I chose cremation until she has a final resting place.

    I called and finally got someone in customer care and someone in Ky.
    The number is at work, I'll be happy to share when I get back Monday.
     
  2. jconley

    jconley LawnSite Member
    Posts: 15

    That would be great
    Posted via Mobile Device
     
  3. cindyb

    cindyb LawnSite Senior Member
    from KY
    Posts: 354

  4. cindyb

    cindyb LawnSite Senior Member
    from KY
    Posts: 354

    I spoke with Susan Customer Satisfaction
     
  5. jconley

    jconley LawnSite Member
    Posts: 15

    Thank you, I will give Susan a call.
    Posted via Mobile Device
     
  6. bailter

    bailter LawnSite Member
    Posts: 27

    Do any of you have maple trees in the affected area. Ours look OK, except for the first year ever they have put on a lot of the samara seeds. I have been told this can happen when a tree is under stress. Not sure if the imprelis caused this or not. Just wondering if anyone else has observed this?
     
  7. cindyb

    cindyb LawnSite Senior Member
    from KY
    Posts: 354

  8. cleanponds

    cleanponds LawnSite Member
    from NW Ohio
    Posts: 23

    I talked to Dupont yesterday about this Cindy a Steve Williams 901-746-6026 and he stated that the planting guidelines were just changed. No charcoal needed and no overdig.I would not plant without the old guideline if the trees have runoff towards them.Also stated soil test levels were all very low for Imprelis at this point. He then states that for some trees partially affected the ones pruned last year are looking much much better and others have completely defoliated.Pruning however was not suggested for any Imprelis affected trees last year.
     
  9. cindyb

    cindyb LawnSite Senior Member
    from KY
    Posts: 354

    Interesting. And testing confirmed? It wasn't very clear on the removal/replacement of tainted soil. Did he mention that?

    If my trees are pruned, I'll have bald sticks. Some new growth but its deformed.
     
  10. Starbuy

    Starbuy LawnSite Senior Member
    Posts: 335

    What state are you from? Here in NE Ohio, my Maples are also stressed and shedded a LOT of seeds which as you know is very annoying. But, this may have resulted from the warm March we had followed by cold in April which threw things out of cycle. I HOPE it isn't from more Imprelis migration from my neighbors property which had Imprelis used on it. It already killed 16 of mine near the border. At this point, looks weather related here. But, if you had Imprelis applied anywhere near your maples, watch very closely. It's been surprising what damage has been caused by this chemical to different trees including maples and even lilacs. If you had an unusually warm early spring followed by cold that could have stressed the upper areas of the tree.
     

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