Hey everyone, I'm hoping I can get some input regarding the landscaping industry. For a school project, I have to create a landscaping business and have to list the steps in the industry to get the customer satisfied. My business is focused on the residential landscape area. My company will design and higher a contractor to carry out the design. Could someone point me in the right direction? All I need are numbered steps that the successful companies within the industry follow in order to satisfy customers. I really appreciate your time and help.