Invoices and gratuity

Discussion in 'Lawn Mowing' started by mhaley927, Apr 25, 2010.

  1. mhaley927

    mhaley927 LawnSite Member
    Posts: 129

    I'm just starting monthly invoicing for my lawn care service. I've always just collected as I went along. So now I'm putting together something decent looking on MS Excel that I'll leave after 3 cuts and expect payment (for 4 cuts) by the time I show up for the fourth cut. SOund alright?

    Well the real question is that some of my cutomers (all residential) throw in a tip each week when they pay. Should I put gratuity percentages somewhat like they do in restaurunts right on the invoice? It would be something like this:

    Price per cut: $250,000
    Cuts:4

    Last Month TOTAL: $1,000,000



    Gratuity
    10% is $100,000
    15% is $150,000
    20% is $200,000

    Please call 111-2222 with any questions about your billing. Thanks your for chooising H&H, where if you dont tip, we talk bad about you in the truck! (omit last clause form real invoice).​

    Does this come across as "expecting gratuity? Will customers who already tip weekly tip monthly? Opinions are apreciated!

    *I accidentally posted this in general and brought it here for more hits.
     
  2. puppypaws

    puppypaws LawnSite Fanatic
    Posts: 8,905

    Yes, I think you should provide this to all you care not to do business with!
     
  3. flatlander42

    flatlander42 LawnSite Silver Member
    Posts: 2,239

    that is asking to pi$$ off customers if you ask me. I'd just let the ones that tip, to do just that.
     
  4. topsites

    topsites LawnSite Fanatic
    Posts: 21,654

    Yeah, leave it alone lol.
     
  5. GravelyGuy

    GravelyGuy LawnSite Silver Member
    from Indiana
    Posts: 2,517

    I you have more than a handful of customers that tip, then consider yourself blessed.
     
  6. flatlander42

    flatlander42 LawnSite Silver Member
    Posts: 2,239

    nice edit topsites! haha
     
  7. mhaley927

    mhaley927 LawnSite Member
    Posts: 129

    Ok.. call me greedy, but really the point is that I dont want to chase away tips by putting in place a more rigid payment structure. I'm not the big lawn outfit in my area, I'm the college kid down the street that does just as good for less money because he can, and yes, I'm blessed with generous customers and tips.

    I guess I'll just leave it off the invoice and hope for coninued generosity.
     
  8. topsites

    topsites LawnSite Fanatic
    Posts: 21,654

    LOL I don't even remember what all it was but I try to make it short and sweet,
    those seem to work best, and yes I almost always edit, why Idk.
     
  9. puppypaws

    puppypaws LawnSite Fanatic
    Posts: 8,905

    A tip is a voluntary additional payment made for services rendered because of being extremely pleased with the work performed. This is not something you expect, much less ever mention in any way, shape, or form.
     

  10. i don't think 10% is right, now days its more like 15 %, don't short change yourself.
     

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