awagner9... sorry to hear that! It's crazy when your computer crashes you realize just how much you rely on it and the stuff stored on it. That's why I mentioned one of the "highlights" of landscapebilling.com is the fact that it is online and you can't lose your info... for exactly what you're going through. The people who fixed my computer said they tell people it's not a matter of IF your hard drive will crash one day, it's a matter of WHEN it will. I guess it's pretty common which came as a shock to me. That really sucks what you're going through with lawnpro and I hope that they get back to you and you get back all of your info!!