ok, since we can't use the "s" word anymore, we will refer to them as "inexperienced/inexpensive" lawnfellas. so, it went down like this: she calls for service. ferts, s+ f cleanups, mowing. i give her my prices, and my terms. she pulls out mr "s" price list, and compared them. so dig this, my scu fee was $300, his.......was $75. my mowing fee was $35. his....was $30. my fert pkg was $285.....his, was $150. i pull out my wallet , and show her my state cert cards. i also show her my ins document. i say, "ole "s" man can't be doing anything here, without these. and i'm willing to bet, he don't have em." she says she want's to sign with us, but the biggest price difference was the scu. what can she do? i told her simply to: call him, say u want to use his service. let him do the cleanup, pay him his $75, then cancel him. i hate doing scu anyhow, they just aint profitable. so, that's the way it went down. thanks for cleaning the mess for me new guy, and i hope you learned your lesson. did i do wrong?