Is the post office loosing your mail?

Discussion in 'Business Operations' started by birddseedd, Apr 17, 2013.

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  1. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    I swear they are loosing my mail. every month it seems someone isnt getting their statement. even customers that i know will write me a check almost the day they get it.


    they are doing it on purpose.....
     
  2. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    All my invoices are sent by email and all my customers pay online.
     
  3. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    not all of my customers want email statements.

    what services do you use for your electronic payments?

    when you say "pay online" do you mean through your website? if so. what accounting software do you use and how do you track what payments are done. ya know. i bet i could write software that would extract their account from a quickbooks export.
     
  4. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    I use Jobber linked with PayPal.
     
  5. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    And everyone wants email invoices. Come on. Get with the times.
     
  6. tonygreek

    tonygreek LawnSite Gold Member
    Posts: 3,419

    Here's the fun little secret about things getting lost in the mail... If it's properly addressed, it is an extremely rare event. As in almost never. It is, however, one of the great and simple ways to attempt to put off making a payment to a small business.
     
  7. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    It's happening to me on almost a weekly basis. QuickBooks prints the address for me so that's not the issue. The latest one I would bet my life (sota speak) that the customer would never proudly not pay a bill. But it's happening over and over
     
  8. CreativeLawncareSolutions

    CreativeLawncareSolutions LawnSite Silver Member
    Posts: 2,025

    It's clearly a conspiracy against you.
     
  9. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    ..... huh? 0.o
     
  10. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Posts: 12,155

    When we spoke with the postmaster about lost mail--sending and receiving--she said she would never put anything in the mail box by the road, only in one of the blue boxes.

    Yes, we have had a lot of mail lost.
     
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