Is it just me this year, or is this happening more to everybody? I am having more people than ever pay us in payments, without telling us or asking us. On larger jobs where it may be a manifold or mainline repair due to freezing, or multiple repairs that take up a few hours, we tend to send a bill to the customer. Especially when the job has more repairs than anticipated. Or if the customer is not home when we do the work. I am having a lot of people just send in partial payment, with no explanation or phone call. I'm not a bank or a lender of money. Pay up, *@#&$!