On of our largest accounts called to confirm a couple of days ago that they are going to do the lights this year. a 15k go ahead. Kind of like takeing a deep breath and going ahh, thank you . Although I am typically upbeat and optimistic about this business, I gotta tell you, the past couple of years it has been frustrating to add 40 new clients in the front door only to watch 12-20 essentially go out the back door. I am thrilled to have a growing business, but of course, growth happens faster when less folks go out the back door. It looks like I already have 7-8 folks that are either moving or storing lights only this year, but so far no one has let us go just because they were not happy. it is nice to have 3-4 of those just pay us to leave the boxes on the shelves, as that helps cover overhead and pays for the building. I do still have more than a few folks that have not paid for last year, and those are always troubling because I of course won't hang those til they pay for last year, and quite honestly on those folks you don't want to put stuff up unless they pre-pay you for this year too. having to face the double whammy cash out, I have had a few folks in the past just not do it and ALSO stiff you for the previous year. I only have one official new client as of today, but I have several bids out that look good to go and are awaiting others to confirm. so as of today, Sept 23, we are officially about 7 clients smaller than we were last year. I think my new way this year of tracking my business growth is two fold, not how many new folks I get each year, but how many "net" new clients I have, or new minus lost. the next real way to check is to look at rehang revenue, which should include those storage clients. I love the number of clients because it is easy, but losing a 5k rehang is really like losing 4-5 clients on rehang on average. true growth for us should be a net increase in expected rehang revenue for 2011. and that may include price increases on existing clients as well. growth wise, I am also starting to look at that average rehang number as needing to creep up as well. it seems as though most install jobs to load up, drive there, set up ladders and get it done and then go to the next one seems to take a minimum of 3 hours for 2 guys. price increases for clients need to be weighted to reflect the time invested on the smaller jobs.