Here's my story...We ordered a Exmark Lazer HP for the 07 season. It was supposed to come in towards the end of March, ok great. Well that came and went, I called 3 times to see when it would be here and always got the same answer,"we're still wating for &^@# to commit before we release the shipment. Well the 4th call was to cancel my order. So I go to another dealership who sells Gravely, Scagg, Snapper and Wright. I really liked the 152M he had there so I take it, its a great mower but its useless to me without a bagger. Obviously I order a bagger unit for it, great it will be here by the end of the week, then it was "they made a mistake on the shipping date, it will be here the 12th or 13th", ok, now I am getting the same feelings I did when I checked on the Exmark. Now just called today and got, "I will have to call them" he did and found out they didnt even start making it until today! and it might be here by the weekend,WTF!!!!!! I give up. And local dealers wonder why they are loosing sales left and right. I spent 12k in 2 days with this guy and he said its not that hard to put the thing together and I should have no problems.... I'm thinking after spending 12k they would at least put the damn thing on for me. I havent signed any papers yet!