Because lately all I do is get beat-up by my customers! This is an absolute brutal Spring for me this year. I'm spending 3X the amount of time I usually spend on my lawns - and still the complaints keep rolling in. Just yesterday I spent 2hrs. on a customer's lawn that usually takes 35min. The person watched out the window the whole time I mowed, and saw me cutting 5" off the grass! Today they leave a message on my machine saying "it doesen't even look like you cut any off". They proceed to compare it to another yard that is being scalped low, and cut every 3 days! It's getting hard to stay calm lately.