Kudos to my dealer

Discussion in 'eXmark' started by mark lagasse, May 23, 2006.

  1. mark lagasse

    mark lagasse LawnSite Member
    Posts: 53

    I bought my tthp36 in oct 05. Monday the bolt and key that are on the main drive shaft from the motor fell out. My blades made quite a racket and made me shut down real fast. I took it in today and they are replacing the whole assembly not just bolt and pulley. They also gave me a loaner to finish my unfinished lawn and use until mine is done. Campbells Equipment in Forest Park GA.
     
  2. ripple

    ripple LawnSite Member
    Posts: 205

    Good deal...Let us all know how it works out!
     
  3. mark lagasse

    mark lagasse LawnSite Member
    Posts: 53

    I am still waiting because there is one part on backorder but I still have a loaner.
     
  4. H2OandNcutter

    H2OandNcutter LawnSite Member
    from Atlanta
    Posts: 43

    Ya just gotta love good service! Anybody can sell stuff but these days it seems that service is a bygone commodity!

    R.S.
     
  5. mark lagasse

    mark lagasse LawnSite Member
    Posts: 53

    Got my mower back today. $300 at no charge for parts and labor
     

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