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Lawn maintenance co. software

Discussion in 'Industry Surveys & Polls' started by Larson Lawn Care, Jan 23, 2013.


Which software do you recommend

  1. Service Auto Pilot

    20 vote(s)
  2. Hindsite

    1 vote(s)
  3. Real Green

    1 vote(s)
  4. Gopher

    12 vote(s)
  5. Jobber

    15 vote(s)
  6. Qxpress

    5 vote(s)
  7. Grounds keeper Pro

    13 vote(s)
  8. Clip

    6 vote(s)
  9. Lawn Aid

    1 vote(s)
  10. Arbor Gold

    0 vote(s)
  11. Lawn Pro

    12 vote(s)
  12. Other

    24 vote(s)
  1. Bingersoll

    Bingersoll LawnSite Member
    Posts: 2

    Bill master is a very nice program it can do everything you need it to do it does it all and they will completely customize it to your needs they did it for us at no extra charge, and it's not overly expensive as you would think. We have been using it for about two years. It is quick to learn. It does everything quick books can and so much more. Just go to www.billmaster.info
  2. Larson Lawn Care

    Larson Lawn Care LawnSite Senior Member
    Posts: 738

    For those that chose other, let me know what you are using. I am finding more and more service industry software.
    Posted via Mobile Device
  3. cbservicesllc

    cbservicesllc LawnSite Member
    Posts: 106

    I'm a SAP customer (since January) and haven't been real happy with it. If you do snow removal, DON'T do it. It's a disaster. I can see the promise in this software, but it certainly would work better if you had someone in the office (which I do no). I'm actually going to do the free trial for Jobber.
  4. Larson Lawn Care

    Larson Lawn Care LawnSite Senior Member
    Posts: 738

    Let me know what you think of jobber
    Posted via Mobile Device
  5. terrabites

    terrabites LawnSite Member
    Posts: 37

    Here is a plug for Jobber regarding Customer Service. I had an issue in which I could not sync to Quickbooks Online. It was weird, since I had been able to sync many times before. Anyway, the point is, that as soon as I sent in a support ticket, Forrest (the support guy) went right to work and truthfully, seemed like he worked around the clock (waiting on me to respond to his questions).

    Great customer service. Just like others have mentioned.
  6. BLC1

    BLC1 LawnSite Senior Member
    from Ohio
    Posts: 714

    I will second the customer service from jobber. Very quick. The next thing will be to see how fast they get the new features up. Sounds like they have a lot of nice features coming out. I hear all the stories of sap over promising so I'm interested to see if they follow through better. The way they respond to everything now I would say they probably will.
  7. Marshman

    Marshman LawnSite Member
    Posts: 31

    I'll third the customer support at jobber. They try very hard. If any of you guys are currently using them shoot me a message if your having the same routing/scheduling functionality problems that I have been having. Either one-off or reoccurring. Setting that up at the beginning of the season is a bit difficult knowing that rain, drought, cold weather etc will change schedules even though all routes are pretty much on the same schedule. They still change. A lot. Seems like entering charges and having to change the schedule often could get time consuming. In grounds keeper entering charges was based off of routes. I liked that but not being able to email customers there invoices was why I got out of groundskeeper.
    Posted via Mobile Device
  8. terrabites

    terrabites LawnSite Member
    Posts: 37

    Marshman, I think I'm having the same basic scheduling issue that you are. I have not figured out how to move a "group" or "route". I have to move individual visits for an entire day if it rains or other scheduling issues arise. I only have a few customers now, but it would be ugly if I had a full schedule. I'm not sure that I want everything to just "slide" a day if it rains, but maybe I do....
  9. Marshman

    Marshman LawnSite Member
    Posts: 31

    No you don't/won't. Some customers are weekly but you still skip them some are biweekly but in the spring are every week. A master schedule where they could change it daily without effecting the big master schedule would be of great benefit.
    Posted via Mobile Device
  10. darktenshi

    darktenshi LawnSite Member
    from CO
    Posts: 1

    There's two types of programs here, and neither of those types interest me. There's the weird PC software based applications that only work on one computer. Those programs are outdated and are practically worthless. The second are closed system SaaS. First, they try to do everything, and they do them all poorly. You don't know anything about accounting. Stop trying to do accounting. What's the point in an online closed system? You can't predict or solve everyone's needs. You better give me an API to work with. You better have lots of add-ons that interact with all of the other SaaS out there that are actually good at the specific things they do. Generic, but customizable field service and job management SaaS offer more options and are more flexible than lawn based closed system SaaS.

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