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Discussion in 'Industry Surveys & Polls' started by Larson Lawn Care, Jan 23, 2013.
We just switched from Qxpress to Jobber so far so good
I've been with LawnPro since the beginning (almost 7 years). Things started out well and the software grew with me. In the past two years the focus seems to be just on getting new customers off of existing effort instead of fixing the existing problems. Customer service is non existent. I hate to see a great concept fail (especially when it has actually been acted upon) but it appears that Patrick Cash is allowing LawnPro to die. If you are a new comer and looking for software, steer clear of LawnPro & LawnAid (online version) until you start hearing good reviews on Lawnsite from existing customers.
After reading this thread I am going to check out Jobber. Checked Adkad/Groundskeeepr Pro the other day but it doesn't have enough functionality for me. LawnPro really has the right idea just poor execution.
I can't agree with you more about LawnPro Software. I loved it for the last 4 years. Now that my hard drive failed and I had to reinstall it, which requires a authorization code, I am not able to use it .LawnPro does not respond to any of my service tickets at all. It has been over a month with no response, they have horrible tech. support......I will be checking out Jobber tomorrow..
Ps .. I did not vote because I DONOT recommend LawnPro Software.....