Lawn service contract vs agreement

Discussion in 'Lawn Mowing' started by Victo, Jan 11, 2005.

  1. Victo

    Victo LawnSite Member
    Posts: 45

    I am just wondering if anyone using a service contract for your service. Currently I ask my customer to sign a service agreement which can be cancel at anytime with 15 days written notice. Only for one customer I ask them to sign contract for a year because this customer will call me only when the grass is tall. So, I decided to use contract for this type customers and just the service agreement for the rest. What you guys think? Any opinion? Thanks.
     
  2. Smithers

    Smithers LawnSite Silver Member
    Posts: 2,265

    you should post this in the Elements of Business Forum. dont worry, Jodi will move it. :)

    you should not have two for two similar things. i mean, nothing bad, just more work for you. Also, i can tell you are new cause you said, "because this customer will call me only when the grass is tall" NEVER, EVER let this happen. This customer is a pain in the ass. (PITA). and a cheap PITA too. let him/her go. get someone else. you are killing your equipment with the tall grass.

    stay on LS, you will learn a LOT...... welcome.

    p.s. in the other forum, you will find copies of contracts (agreements), including mine.
     
  3. Victo

    Victo LawnSite Member
    Posts: 45

    You are very kind and thank you for the wonderfull advice.
     
  4. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Posts: 8,745

    When I first started out I started with just an agreement with like what you have 15 days notice. But then I moved to a contract, where if the customer gets out of the contract, whether it be 1, 2, or 3 years they have to either pay a $50 or $100 cancelation fee based on the packages and billing (per service or flat month). I have only lost ever one customer because he didn't want to sign a contract.
     
  5. Smithers

    Smithers LawnSite Silver Member
    Posts: 2,265

    i hope you are not being sarcastic. hehe... :)

    if you are being honest, i appreciate the "thank you". i try to be. let me know if you need any help. you can PM me any time. my wrist hurst from typing, so i might take awhile to respond (a day or so), but i will respond.
     

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