Has anyone else had frustrations with the customer service at LawnGrips? I do like their products, and have several pair of them. However, I have been trying to order another pair of boots for this season, and it has become the biggest headache. I email their customer service dept., and it takes a week to get back to me. Then the problem is supposedly fixed, yet it still does not work. There are sizes that are not available online, etc. It is very frustrating to me the poor customer service that they have. Anyone else had this problem or is it just me?