Lazer Seat Suspension Availability ??

Discussion in 'eXmark' started by AltaLawnCare, Aug 25, 2003.

  1. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    On 8/15/03, I ordered the suspension kit (PN# XM103-4754) for my Lazer seat. Dealer said it was back ordered. I called today, and they said its still back ordered.
    Just wondering when it will be available.
    Thanks.
     
  2. eXmark

    eXmark Manufacturer / Sponsor
    Posts: 4,258

    Alta,

    It looks like we have plenty in our inventory here.

    You may want to have your dealer call the distributor and check on the status of his order just to be certain. More than likely the distributor was out of stock and so your suspension is probably on a truck headed your way along with a bunch of lawnmowers.

    E-mail me with the name of your dealer at terry.eckert@exmark.com and I'll try to trace your order from here.

    Thanks

    Terry
     
  3. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    Thanks a bunch.

    You've got mail. ;)
     
  4. eXmark

    eXmark Manufacturer / Sponsor
    Posts: 4,258

    Alta,

    Your suspension is leaving here today on UPS to your dealer.

    Sorry for the delay, there was some confusion between here and your dealer.

    Thanks

    Terry
     
  5. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    Thanls a bunch!

    Can't wait.
     
  6. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    9/12/03
    And still no seat kit. ??

    I checked yesterday, and they said it was still back ordered. ??

    Is that the correct part number?
     
  7. eXmark

    eXmark Manufacturer / Sponsor
    Posts: 4,258

    Alta,

    You may want to call them again. I believe they now have your suspension kit.

    Thanks

    Terry
     
  8. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    They finally called today,

    Seems that it arrived last week, and it was some type of mix up..

    Anyway I sould be picking it up tomorrow. :)
     

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