Lemon law for ZTR?

Discussion in 'Lawn Mowing' started by DustyH, Aug 24, 2007.

  1. DustyH

    DustyH LawnSite Member
    Posts: 29

    I was wondering if anyone knew if Louisiana allowed lemon law claims to be made on ZTR mowers? I have an Lazer Z that has been in the shop 6 times for a total of 8 weeks and it isn't even a year old and still isn't fixed. Now it is just damaged where they used a torch and welder to update the deck and burned the paint off the top of the deck. Am I wrong for wanting a refund or a new mower. It had less than 50 hrs on it.
  2. bohiaa

    bohiaa LawnSite Fanatic
    Posts: 5,220

    Get in touch with Exmark... NOT your dealer, but with the main Company,

    " I was jsut talking to them yesterday"

    let them know waht 's up, and how you were and are treated, and it wouldn't surprise me if they said go pick out a new mower...
  3. MikeLT1Z28

    MikeLT1Z28 LawnSite Bronze Member
    Posts: 1,732

    not sure, but good luck with getting the exmark factory to back you on anything on it... i got screwed by the dealer and they sided with the dealer. another reason i am so glad to have another walker.
  4. DustyH

    DustyH LawnSite Member
    Posts: 29

    I almost forgot, I cannot use my mulching kit now because the welded all the new baffles to the deck instead of drilling and bolting them on.
  5. DustyH

    DustyH LawnSite Member
    Posts: 29

    I have talked to Exmark directly and they said to take it up with the distributer.
  6. MikeLT1Z28

    MikeLT1Z28 LawnSite Bronze Member
    Posts: 1,732

    and so the "talk to so and so" begins.... i wish you the best of luck my friend.
  7. MikeLT1Z28

    MikeLT1Z28 LawnSite Bronze Member
    Posts: 1,732

    no sir... that won't work, not on a new mower, or any mower for that fact.

    what was it in the shop for so much anyway?
  8. GreenT

    GreenT LawnSite Fanatic
    Posts: 43,013

    Sounds like you got a dealer problem.

    Good luck to you and let us know what is Exmark's final response. I would be interested in knowing how they handle this.

  9. Americal Vet

    Americal Vet LawnSite Senior Member
    Posts: 250

    After you have exhausted every attempt at getting satisfaction from the dealer, you can contact your Secretary of State and/or states Attorney Generals Office for guidance. Good luck my friend.
  10. stuffdeer

    stuffdeer LawnSite Bronze Member
    Posts: 1,566


    I have a similar Problem with my Cub Cadet Enforcer 44". It has broken 8 PTO and 1 deck belts in 80 hours.

    Dealer and I finally got mad enough at cub cadet, and they agreed to buy it back from me.

    So, we'll see what happens.

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