I know a few on the boards get most of their biz from word of mouth (WOM) . (rodfather has said he gets all his biz from his referral letter he sends out.... correct me if I am wrong rod). I get quite a bit from word of mouth, but it is from a small amount of the customers. 90% of the referrals come from 10% of the people. Is their a certain type person who is best for getting your name out more? I used to offer a free cut for any referrals as many do on lawnsite, but it never really pushed anyone to go for it. 95% of the time I would give them a card for the free cut after a referral and they would turn it down. Maybe I did not push it enough. People are busy and will forget you even want more clients if they are not constantly reminded. Thoughts???? Also, postcards. With 1 or 2% response rate I was thinking of mailing a card to the same address 3 time with in 6 weeks or there abouts. Repetition is the key so this should increase the response rate I believe. Thoughts???