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Letter to customers

Discussion in 'Business Operations' started by XtreemGreen, Jun 24, 2007.

  1. XtreemGreen

    XtreemGreen LawnSite Member
    Posts: 17

    Letting them know that I'm re-naming my business.. Need some help on how to word it..

  2. Supper Grassy

    Supper Grassy LawnSite Bronze Member
    Posts: 1,582

    Please note i have not done this but if i were to i would say:

    Dear Valued Customer,
    OLD NAME HERE Has been honored to serve you. From this point foward you will continue to receive the same great services and reliable work ;However, we will now be called NEW NAME HERE. If you have any questions,coments, or concerns, fell free to contact me YOUR NAME,OR CONTACT PERSON HERE at 111-1111.


  3. simonkodousek

    simonkodousek LawnSite Member
    Posts: 19

    Dear _____ Family,

    _____ has been happy to serve you, however as our company's needs change and grow, we will now be called _____. You will still receive the kind, dependable work that we offer, but under a different name.

    If you have any questions, comments, or concerns, please contact us at _____.

  4. XtreemGreen

    XtreemGreen LawnSite Member
    Posts: 17

    thank you...........
  5. bohiaa

    bohiaa LawnSite Fanatic
    Posts: 5,220

    I send out "how are we doing" letters from time to time " 2 x a year "

    I use much stronger words... superiour quaility, Excellent service,

    2nd to none.

    Just my 2cents worth.

    GELAWNS LawnSite Member
    Posts: 66

    I would put together a flyer format "introducing" the new name and include a promo or special in it with all your contact info and your new artwork/logo. You could say formerly known as... or we've changed our name.
  7. bohiaa

    bohiaa LawnSite Fanatic
    Posts: 5,220

    Or watch TV..... Comcast, AT&T, Cingular are allways changing there names.

    watch how they do it.......

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