I had a rough day today dealing with a rude cust. Day 1 - I gave her an estimate and she accepted. Day 2 -We hung about 550 ft. of holiday lighting & made the house look real sharp but ran into some obstacles. The cust. insisted on buying her own lights,clips,timers,ect. and left them on the front porch, but she forgot extension cords. we went to the store and picked them up and ran the cords to available outlets, but her timers would'nt fit and some outlets to be used were in her locked garage(no big deal I'll give her a call on her cell.) well, that is when it hit the fan. she started started raising her voice and cutting me off mid sentence saying that she had never dealt with a complex situation over lighting! and said she was very upset, so I calmed her down and she then asked if I would add more lights to the house. I said sure, but we have already used all of the outside outlets and there would be an extra charge,(she accepted). We finished up, except for the timers on the outside and the plug ins in the garage which left 3/4 of the house not lighted,(so I called her back and explained that we would be back the following day to complete the job when we can get in to the garage, and she accepted). We came back the following day (Today) and it started all over again! more added work and complaining! I could'nt take it any more and told her that I have a tight sched. and she should call someone else for the extra work and that I would like to get paid for the work that was completed, well she did'nt want to pay! Well my story is getting long so I'll shorten it a bit. I got paid after a talk with her husband (which I feel sorry for, living with her). I just had to vent, thanks for listening. Lighting-sucks!