Have an older customer that ALWAYS want the trash moved to the curb for him, or chair moved around the house, or something that he can't do himself just because I happened to be there. He is a great guy and I never really minded even though I'm losing money while I'm doing this stuff. Well, he asked me to loosen the nut on the carburator of his old Murray tractor last week, and I busted the bolt clean off! Whoops! He wasn't mad but you could tell that he wasn't happy none either. I sort of feel bad, but I also feel like it was a little bit of karma coming back for wanting all the freebie stuff every week. Anyone ever try to do a customer a favor and have it come back in your face?