Customer wanted me to start cutting shorter. I dont do that 3" is what I have always cut at. We have had ideal wheather here for grass growth, so when I get to her house the grass is pretty long. I cut at the same height and she came out and said thank you for cutting shorter it really looks much better that way. Told her not a problem but I really wouldnt recommend going below 3" Anyways she is a great customer and instead of trying to argue with her I mowed at normal height and told her it was shorter. Kinda of a white lie but I did cause I knew shorter would do damage and make me look bad. Anyone else give customer false info but really just trying to look out for them?