Do any of you take it personal when you have a customer stop your services? I had a customer call me last night who I have been with for 5 years and tell me they were going to get someone else. I had no clue that they were going to do this, but it has aggravated the hell out of me since we hung up the phone. This yard is just a mow and go but yet i have always taken my time and made the yard look great. (at least I thought so) She just said she wasn't satisfied and that it looked like I needed to sharpen my blades! I have my blades sharpened by local shop (who does a great job) and change them every morning. This is the first time I have lost a customer due to something besides death,moving out of town,selleing their home,etc,etc,. I have never had someone cancel because they didnt like the way their lawn looked. Maybe Im blowing it out of perportion but its still pissing me off.