I've been out in the field contacting my current customers these past 2 days. One of my customers told me that he will not need my services this year that he is going with xyz company. I was shocked to hear this from this guy. He is a senior citizen and I started cutting his grass 2 seasons ago. I cut him a Hugh break on price because I would see him struggling to cut his grass with an electric mower while I busted out 3 lawns in the neighborhood and he told me about his low fixed income. I wanted to help him out and said $20 for the cut(its a $30+ lawn). He did his own Scott treatments on the lawn. Last season he had a major grub problem on the lawn. He continued with the grubex(too late). Another Lco was hitting the neighbors that had lawn service and would say anything to get the business. This Lco blamed the grub problem on me. I took it in stride but had to say my 2cents worth before leaving. I never cut another LCO down when I bid on an open account. I'm finding that the customers that talk trash on their previous LCO's turn out to be the pita's. It doesn't pay to be the nice guy(lower prices,extra work etc..) to the cheapo's. I would like to apologize to the ones on this forum that I was harsh to about their pricing, calling people scrubs/ lowballers, you name it! They make me sick. My eyes have been opened. Its unfortunate that some LCO's in this industry screw us all.