Got home and had one of my customers call and say they were dropping me. This lady is in her 80's and I've mowed her for 3 years. Never any complaining or anything. I asked her what the problem was and she said she talked it over with her daughter and decided she wants it push mowed. I told her no problem, we can use a 21" mower, but will cost more. She said no she wasn't paying any more than she does now. I asked her if she hired someone else and she said no. She said the reason she wants it done with a push mower is because we get done too fast with a rider. WTF... I tried to tell well Mrs. XYZ we use this equipment for efficiency blah blah blah. Told her we were a business just like a plumbing company or telephone company. She told me we weren't the same that all we do is cut grass and on that note I said have a nice day and hung up. I know in this Biz we aren't gonna get a lotta respect like other businesses, but damn... A little would be nice. I mean, I wanted to reach through the phone and yank her walker out from under her. I just bit my lip and took as much as I could. Anyone else have any probs this year???