Lost check have you? What have you done?

Discussion in 'Business Operations' started by deere615, Sep 24, 2010.

  1. deere615

    deere615 LawnSite Fanatic
    Posts: 5,676

    So I hate to say this because I am always good at keeping things in order. Over my past few years in this business I have lost 2 checks one was during the big snow storm this past winter when at any given time I had like 20 checks in my pocket.

    And just the other day I lost one, well not really it went though the wash:cry:.

    So what do you guys do the first one I called the client told them I had lost it and said not need to write another and just took the $35 loss it was for a driveway, I didn't want to bother them to write another. This last one was for $85. So I am asking have you guys lost any checks before and what should I do about this one tell them not to worry about it? Yhey have no need to put as stop payment as I have it its just in 1000 tiny pieces.
     
  2. Daily Lawn/Landscape

    Daily Lawn/Landscape LawnSite Senior Member
    Posts: 694

    Call them, tell them it went through the washer and ask for another. If you have pieces of the washed check, return that to them.
    I misplaced a $100 check for an irrigation winterize last fall. I looked for it for a week. When it never turned up I called and asked for a replacement and they gladly wrote a new one. This spring while I was detailing the truck, I found it between the seats.

    James
     
  3. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Posts: 7,547

    This seems so obvious to me. Only someone who hates you wouldn't replace a check in that instance.
     
  4. deere615

    deere615 LawnSite Fanatic
    Posts: 5,676

    yeah I think thats what I will do is just call them they really like me so it wont be a problem I just hate to bother people I guess
     
  5. Daily Lawn/Landscape

    Daily Lawn/Landscape LawnSite Senior Member
    Posts: 694

    I don't want to bother people either, but I'm not going to do it for free either.

    James
     
  6. FLAhaulboy

    FLAhaulboy LawnSite Senior Member
    Posts: 852

    I "misplaced" a check for $247.00 last week. First time this has happened. Next time the client calls me over, I'll write something up in the next bill to him stating I lost it, sign it, & there should be no prob for him to write me another. There is no way anyone could ever try and cash the check w/o proper ID, in FL they want at least (2) forms of ID and a finger print.

    I'm sure your client will write you another if you ask.
     
  7. LouisianaLawnboy

    LouisianaLawnboy LawnSite Silver Member
    Posts: 2,199

    I would ask for another one, but I would offer to pay the difference if the lost check is ever found and cashed. Unless it was a lot of money I would just eat the difference, because asking a customer to write another check does not look professional.

    I started keeping a bank bag in my truck with a deposit book in it, and when I get checks from customers I put them in the bag so I won't lose them.
     
  8. deere615

    deere615 LawnSite Fanatic
    Posts: 5,676

    yeah Thats proabably what I will do this time
    well like I said this time the check is found but in tiny pieces. yes thats another reason it bothers me is looking unprofessional, everwhere I go and everything I do is about professionalism
     
  9. Kennedy Landscaping

    Kennedy Landscaping LawnSite Fanatic
    Posts: 5,599

    Brad, just now saw this thread, I've done it too so don't feel bad. One thing I try to be really good about is I have a magic clipboard that pretty much never leaves my side. If I leave the house it goes with me. When a customer pays me I stop what I'm doing and take the check straight to the truck and put it in the clipboard. I don't leave them in my pockets anymore, during snowstorms they would be soaked, and same in the summer.
     
  10. TheC-Master

    TheC-Master LawnSite Senior Member
    Posts: 819

    I almost never take checks, I hate them. I use autopay. I had one two weeks ago I lost for $120. I called him that day. I don't know why everyone thinks checks are totally safe and you can wait forever before notifying; your name, routing number, and checking number is on them, and often the address and phone number. Let them know so they can cancel it which they usually do. I could use that information and do things online with it. Be careful guys.
     

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