low balled!

Discussion in 'Lawn Mowing' started by acresofgreen, Sep 27, 2013.

  1. PLLandscape

    PLLandscape LawnSite Senior Member
    Posts: 925

    Was it purely over price? If you were "ripping them off" then maybe you didn't make the service worth the price you wanted? Maybe this next person is going to give the same service for a lesser price (not saying they're right for lowering a price and will probably be in trouble next year).

    Listen this is not a personal attack just something to think about. Did you ask them why they felt "ripped off"? If so what was their answer? If they seriously just wrote a check, told you to buzz off, and then slammed the door in your face maybe you possibly weren't living up to your end of the deal.....? You've got to give every effort to make it so a person can't go without your service. I'm far from perfect on this and lawn mowing only is a volume game. Become that company who can give them complete top notch full property maintenance and they don't need to look elsewhere for anything.
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  2. PLLandscape

    PLLandscape LawnSite Senior Member
    Posts: 925

    Absolutely!!
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  3. PLLandscape

    PLLandscape LawnSite Senior Member
    Posts: 925

    This too!
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  4. sgbotsford

    sgbotsford LawnSite Member
    Posts: 107

    Let the guy cut cheap. But check back now and then and look at the job he's doing. Once you see that he's not showing up, drop in and have a chat with the owner, pointing out that a scruffy job doesn't look good. Remind him that you gave good service for two years, and let him know that you can resume the old contract.

    The key in this business is to develop that rapport with your customers.

    On the other hand, if you are consistently getting badly lowballed, it's time to go watch the other guy in operation. Maybe he knows something you can learn.
     
  5. DaveyBlue32

    DaveyBlue32 LawnSite Member
    Posts: 136

    Hey, on a less serious side, tell the lowball landscaper you got 6-8 lawns he can cut...and you will pay him cash on friday! Handle the billing and go play Golf on Friday! Heck, you can make $50 a lawn for staying home! Just go pick-up 300 more accounts! LOL

    It's very hard not to be emotionally attached to an accounts that you sweet, and sometimes bleed for, to be told "not good enough...or...whatever" It ain't you man...it's the clueless dirtbags dragging our profession down.

    I'd have a real hard time not having a talk with him and explaining the going rates for service ... and maybe other things too!:usflag:
     
  6. TTS

    TTS LawnSite Senior Member
    Posts: 615

    Your math is off. He said it was an hour and a half for 2 guys which comes out to $40/ man hour @ $120. So many on this site talk about the magic number of $60/ man hour then tell this guy he's high on his price working at $50/ man hour.
     
  7. lego

    lego LawnSite Senior Member
    Posts: 255

    I never go with $60 per man hour. That would mean 2 guys that take a half hour to do a lawn would be $60? $60 a man hour would get me laughed at. For 2 guys at an hour an a half I would bid it at probably $120-$125 and find ways to maximize my time. $60 per 2 men per hour would be more reasonable. I have had some where I am unhappy with my bid and some where I make out nice. No one is ever going to perfectly bid every job, I don't care how much you brag about your numbers on the internet.

    And I said I am not surprised he lost this job. $50 is a different story though.
     
  8. echo

    echo LawnSite Bronze Member
    Posts: 1,685

    True dat!!! Let them go and move on. Dwelling on it and trying to get customers back IMO is ridiculous. If you do go back it will most likely happen again. Find a new one.
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  9. Armsden&Son

    Armsden&Son LawnSite Silver Member
    Posts: 2,357

    Here is a secret.... Shhhhhh! Don't tell anyone! "Lowballers" don't really exist! Really, how many of your accounts can "lowballers" take away? We are business owners, if you do not have enough business, OR, business sense to just let go of an account that does not want to pay you x amount of dollars for your work and wants to pay ABC landscaping x amount of dollars for their work... I have serious news for you.... You are not in Business nor are you a business owner... You are a clueless clown out mowing lawns for some crazy reason other than running a business. P.S ... This is not directed at anybody in particular... I am just so sick of people blaming their lack of business sense on "lowballers"
     
  10. echo

    echo LawnSite Bronze Member
    Posts: 1,685

    True dat, and the best part is if they do call back, it gets declined or the price goes up.
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