Here's a good one - I just ran into an old (ex) employee of mine in the part store. He's now working for a competitor (no big deal). In the course of things, he tells me that his new boss is adding another crew (4) this year because they're just swamped with new business. Sort of surprised that they've got this much new business so early in the year (it just stopped snowing here last week), I asked him how they managed to pick up so many new clients. He answered "lowballin", When these freakin idiots learn! It's so frustrating! By depreciating the price of their work, they continue to muddy the waters for everyone - so that everyone has to continue to cut their asses off at reduced prices just to make a living. If you're only marketing technique is to lowball, you don't belong in business!