Membership name, info fix.

Discussion in 'Questions, Rules, Suggestions' started by AltaLawnCare, May 7, 2003.

  1. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    Could a moderator fix my name info?

    When I logged in tothe exclusive membership area, I answered yes, yes to Lic. & Insd, and it shows up after th eyears in business.

    Or tell me how to get back to that page to fix it.

    Thanks.
     
  2. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,074

    Ok try this.

    Go to the member area.
    On the home page, look to the right at the last link at the top.

    It should say: Update Member Details.
    Click on that.
    You will be asked to log in.
    Enter your screen name and password.

    From there you have some choices I believe.
    Click on Update profile.
    Make your changes.

    See if that fixes it for you.

    I'm running late this morning, trying to eat a bowl of cereal as I type this. Don't have to time to test it out to see if this is what you need to do, but I think it is.

    Later,
     
  3. greenman

    greenman LawnSite Addict
    Posts: 1,405

    I want to change mine as well. I did all the steps that you listed above. It wouldn't let me change. Said invalid or incorrect entry, (something like that). Brought me back to the password page.

    BTW, I was able to reply this time, maybe the problem is corrected. Thanks.
     
  4. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    It booted me out too. Went back to the LOGIN page.

    :(
     
  5. greenman

    greenman LawnSite Addict
    Posts: 1,405

    It did the same to me.
     
  6. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,074

    Strange. I just went and tried it and updated my profile, and it worked. :confused:

    I'm sure Pierre-Luc will see this, and get this handled for you guys soon.
     
  7. greenman

    greenman LawnSite Addict
    Posts: 1,405

    Thanks Jodi.:)
     
  8. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    Thanks, Jodi..
    But it still won't work for me...boos me back to login page. :(
     
  9. LSAdmin

    LSAdmin Web Developer Staff Member
    Posts: 233

    http://www.lawnsite.com/exclusive/member.php

    Is this the page you're talking about? It sure is a login page, but that is a security measure: you need to login again to modify your info so someone who has gained access on your computer cannot modify your membership benefits details without knowing your login information.

    Simply login there, and you should be able to update your information with no problem.

    Regards,

    Pierre-Luc
     
  10. AltaLawnCare

    AltaLawnCare LawnSite Senior Member
    Posts: 962

    No, Its not working...Itsthat page but his error mesage is on:

    "Your session has either expired or is invalid. Please re-login."

    And when I re-log on, then select update profile, it loops me back to this again.
    Thanks, :confused:
     

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