missing washers (Toro)

Discussion in 'Lawn Mowing' started by mysteryman, Oct 11, 2011.

  1. mysteryman

    mysteryman LawnSite Member
    Posts: 239

    Has anybody owning a Toro Grandstand mower (mine is a 2010) discovered that they are missing the 8pc of Toro p/n: 1-513435 'Spring Washer' ? These washers should be installed directly under the bolt heads that hold the wheel motors to the frame...the four bolts (on each side) directly behind (or next-to depending on your perspective) the inner sidewalls of the rear tires? Without the washers installed the bolts loosen to the point of backing out of the motor. I am curious because Toro is unaware of anything like this occurring...I must have been the one unlucky person to buy a machine this way (I suppose this situation may not be limited to the Grandstand model)...thank you for your responses.
     
  2. StihlMechanic

    StihlMechanic LawnSite Bronze Member
    Posts: 1,133

    Has a toro dealer replaced them for you?
     
  3. mysteryman

    mysteryman LawnSite Member
    Posts: 239

    What happened when I discovered the problem is that the entire right-hand wheel assembly was 'cocked', I raised the mower, installed a split lock washer under each bolt head and reassembled. At the time I was unaware of the missing spring washers, I just thought it was a poor design. It wasn't until I was looking at the exploded parts diagram for other unrelated information that I discovered Toro's error. I installed the same split lock washers on the left side. I am assuming that Toro would cover the entire repair as I was instructed to take my machine to the dealer, or this was a standard reply as there was not a lot of interest in the details of the problem. Apparently I am taking this more seriously than Toro.
     
  4. StihlMechanic

    StihlMechanic LawnSite Bronze Member
    Posts: 1,133

    I haven't heard of a service bulletin for this issue but then again I stopped turning wrenches at the dealership nearly a year ago. glad it didn't cause any major down time.
     

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