I know this has been drug threw the mud more than an old chevy but this year I am not even gonna talk to people who expect me to do more for less. Last year I spent so much time explaining that a $35 doesn't include 2.5 hours of leaf clean up plus disposal. they didn't want to pay for leaf clean up then I just mowed over them and left which lead to them calling me back begging for leaf removal after they found out thats just how it is I did have one drop me but oh well. So this year I want to type a letter and kindly say that leaf clean up is a whole diff. service and if your yard is a mow and bag you will pay for the extra time and a dumping fee or you don't get bagged. Just wondering thought ideas suggestions comments or previous experience. Cause when the leaves fall I don't have time to hasle with pita customers I gotta be making money.