http://pro-lawncare.com Just today i lost one residential account. The customer said that we were going way too fast and that he was tired of seeing us zip up and down. I said sir, these are high dollar commercial mowers which are rated to mow at 9 mph , and we were not even traveling probably 6mph. The grass was not tall , and looked very nice at that pace. But the customer still replied, i dont care it doesnt look like mowing to me. Has anyone had this happen to them before ?