Mtd Will not meet its warranty

Discussion in 'Starting a Lawn Care Business' started by Dunn's, Apr 4, 2006.

  1. Dunn's

    Dunn's LawnSite Bronze Member
    Posts: 1,534

    Last night, we purchased an MTD 21" lawnmower blade for our mower, the EXACT same model number as the blade that came with the mower. We put the new blade on this morning before doing our jobs and it cut the baffoling under the mower into pieces, and MTD says that it is not their problem and will not replace the blade or the baffoling because they are too cheap, and who says that to their customers that it is not their problem and they will not replace it? Anyone else have any problem with MTD?
     
  2. newz7151

    newz7151 LawnSite Silver Member
    from Tejas
    Posts: 2,419


    Did MTD install the blade for you?
     
  3. All_Clear

    All_Clear LawnSite Senior Member
    Posts: 443

    MTD does!!!

    Why would they warrent a throw away mower. They are cheap replaceable homeowner mowers. If they didnt do the work... it's not their problem.
    Thats just the way it goes.


    All_Clear
     
  4. Dunn's

    Dunn's LawnSite Bronze Member
    Posts: 1,534

    It was a $399.00 lawn mower with zero turn castersand I bvought it last year in august for non -commercial use I have only used it on 2 lawns commercially this year so yes they should abide by their warranty
     
  5. Brendan Smith

    Brendan Smith LawnSite Bronze Member
    Posts: 1,195

    not to be flip, but welcome to the world of mtd.:cry:
     
  6. All_Clear

    All_Clear LawnSite Senior Member
    Posts: 443

    Sorry to say but Your expecting to much!!!
     
  7. daveintoledo

    daveintoledo LawnSite Silver Member
    Posts: 2,587

    many companies will void the warrenty if you use homeowners models commercially, or at least shorten them

    get commercial grade mowers....
     
  8. Dunn's

    Dunn's LawnSite Bronze Member
    Posts: 1,534

    yes I know dave but they did not know I was using it commercially. but it is ok I'm buying a john deere I believe it is a js50 with zero turn all metal construction so no plastic baffle being destroyed by their brand lawn mower blade,and it has a better bagger that you can open from the back side so it is easier to dump. If any one has one of these mowers how are you satisfied with it!
     
  9. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Posts: 4,900

    call 330-225-7711 and ask to speak to one of the Mr. Mulls. There the grandsons of the late owner and now run the company. If you can't get through to them ask for a customer service rep.
     
  10. Dunn's

    Dunn's LawnSite Bronze Member
    Posts: 1,534

    They are the owners of mtd or john deere
     

Share This Page