Multi season commercial contracts? Offer any incentives?

Discussion in 'Business Operations' started by gardenpro, Jan 24, 2011.

  1. gardenpro

    gardenpro LawnSite Member
    from -
    Posts: 90

    It would be ideal to get customers on to 2-3 year contracts.

    I've been considering perks/incentives for the clients for several years but simply can't decide on perks that either don't shave earnings or be corny in some other way.

    Considered:
    -Throwing in flower bulbs displays (corny and unlikely to sway as most customers live out of town and have no idea what their landscape could use)
    -Holding prices rather than any increases (my employees get raises and gas is going up, so noway either).

    Any better ideas? Thanks.
     
  2. gardenpro

    gardenpro LawnSite Member
    from -
    Posts: 90

    I'm guessing this is something most landscapers aren't doing?
     
  3. johnsonslawnmanagement

    johnsonslawnmanagement LawnSite Senior Member
    Posts: 909

    I don't generally offer any incentives, other than holding prices or possibly a lower monthly payment (-$100-200 a year
    or less). All my commercial contracts are 2-3 and residentials
    are 2 year minimum. I started this last year and it has worked very well for me.
    I usually try to get a new contract on a 2year contract if it needs to be cleaned up. I'm not going to spend 12 months fixing sombodys mess just to hand over a clean account to the low bidder the next year.
    Posted via Mobile Device
     
  4. gardenpro

    gardenpro LawnSite Member
    from -
    Posts: 90

    That's exactly it.

    Many of the properties would not be swayed by $100-200 but it is a good idea.
     
  5. johnsonslawnmanagement

    johnsonslawnmanagement LawnSite Senior Member
    Posts: 909

    Well I Am very particular about my accounts, bordering on insainity. I have never had anyone say no when I presented a multiple-year contract.. Just do a fantastic job at everything you do and let your quality of work sell itself.
    Posted via Mobile Device
     
  6. gardenpro

    gardenpro LawnSite Member
    from -
    Posts: 90

    Actually some of these contracts I have had for 8 years. We do an awesome job.

    In this economic climate I would rather bind contracts into longer terms rather than assume things aren't going to change. Seems everyone with a truck becomes a landscaper in bad economies. And clients may be more open to experiment when they are half the hourly rate.
     
  7. gardenpro

    gardenpro LawnSite Member
    from -
    Posts: 90

    Anybody else able to add ideas- perks for accepting longer term contracts?
    Thanks.
     
  8. mountaineer

    mountaineer LawnSite Member
    from WA
    Posts: 30

    I think this is something worth revisiting. Do you have longer than one season contracts and if so how do you arrange it?
     

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