Must be seed in the fert?

Discussion in 'General Industry Discussions' started by MowerMoney, Jul 19, 2006.

  1. MowerMoney

    MowerMoney LawnSite Senior Member
    Posts: 282

    One of my cranky ol' lady customers comes out as I'm finishing blowing the walkways today. I point out to her that ther is a lot of crabgrass in her lawn this year. She says, "That can only mean one thing, That there was crabgrass seed in the fertilizer that I put down this year." :dizzy: :confused:

    This same lady watched me mow a few weeks ago but said nothing and didn't try to get my attention. When I was finished she says that she didn't think it really needed cutting so she wasn't going to pay for it.
    Trust me ....she paid...:hammerhead: :hammerhead: :hammerhead:

    Last fall, same lady expected me to clean up 6" deep leaves for the price of a lawn cut. :realmad: When I didn't show up for 2 weeks she called, apologized and asked me to come clean up her yard and bill it seperately:laugh:

    My vent for the day.
  2. topsites

    topsites LawnSite Fanatic
    Posts: 21,653

    Yeah I had a similar problem...

    This lady referred a friend to me and of course, now she expected a discount but I didn't catch this bit until I arrived with the gear, ready to take care of light leaves... Still, an hour's worth, I figured 60 dollars, she plays me with that stupid 'oh but I refer you more business' and I said fine, 55 and she says 'all I got is 45...' (and from the tone of her voice, final offer, you know...)

    I said ok, no problem (really I had no other choice other than pack up and leave at the cost of the trip, it is the better decision to take the small loss at this time)... But I remembered her for that... Next time she called, talks about can I come out and take care of her lawn 'like last time?' And I said NO, I will first have to take a look and give you an estimate. Well she didn't like that, she's like 'oh its really not bad' and I said 'ok then the estimate will likely be lower...' And back and forth and hem and haw and see saw and the way I saw it, we failed to reach an agreement.

    But she still thought I was coming out, it floored her and the half dozen or so friends that I could just drop someone on a dime, but I put my foot down and draw the line, you cross it and we are done.

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