At the start of the mowing season I bought a "60" Bad Boy Pup, since I mow several "repo" houses and my ExMark CT "wasn't up to snuff" in that thick stuff. After I got the Bad Boy I noticed where the wheels would mash the grass down and it would not pick the grass back up, which would leave strips of grass cut a inch or more higher than the grass between the wheels. After resetting the rake several times, I finally went to the dealer which turned into several trips and no improvement in the cut. Luckily the last trip to the dealer was within a couple days of when the Bad Boy rep was to stop by, and he showed up with a new deck in case it was needed. They showed the rep how terrible the cut was, he agreed that something was defintely wrong and agreed that there was a problem with my deck. So I now have a brand new deck, and it is night and day different from the old one. It needs a little tweaking to get it like I want it but it isn't far off. I just wanted to say that Bad Boy does stand behind their products and will work with you till it is right, and of course my dealer was nothing but helpful trying to get the mess figured out .