dear exmark, i currently own 3 mowers that your company makes. a metro 48", metro hp 48", and lazer z 52". i ordered a ultra vac for my lazer on febuary 22, 2001 and i'm still waiting for it over 3 months later. i also paid for it the very next day. i just wanted to say that i will never buy another product of yours ever again, and counting that i'm only 18 and will be in business for the next 35 or so you will be losing out on alot of mower sales to me and everyone i can convice not to buy your product. i wonder if they will write back?