I see so many threads regarding PITA customers, so I thought I would relay a good story about customers who often times make up for the bad PITA's. I received a call from this lady a few months back. She tells me that she was referred to me from a local landscape supplier and would like me to come over and give her a bid on her lawn. I show up that day ( was in the neighborhood ) and give her a bid. She was very nice and I could tell that she was very easy going. Her yard was already landscaped but was done half assed by the builder. She tells me to mow and weed whenever I would like and she would like to cut me a check for $500.00 to start. At this point I wanted to kiss this lady, I never have customers pre pay for work and tell me to mow at my convenience. I do not see her for over a month and mail her invoice. She is $85.00 over her pre-pay for the month and she sends me a check for $600.00 with a note telling me how happy she is. I get a call this week, she is in town and would like to discuss some more work that she would like done around the house. I arrive this afternoon and she has just baked me some cookies. I walk the property eating cookies while she diuscusses her new roses that she bought and where she wants them planted. I give her some other landscape ideas that I have and she looks at me and says " Your work and ideas are great, please do whatever you think needs to be done." She then tells me she wants all the prarie grass cut ( 5+ acres ) and to landscape at my convenmience. She tells me to come inside for a minute. I walk in and she walks over to her purse and pulls out $2000.00 cash and hands it to me. I tell her that she still has $300.00 credit and she says to just keep working and there will be more where that came from. I walked to my car with a tear in my eye thanking God for customers like her and praying for more. I hope every LCO has a few customers like these.