Need advice on software-looking for new options

Discussion in 'Pesticide & Herbicide Application' started by centraltxturf, Aug 14, 2013.

  1. centraltxturf

    centraltxturf LawnSite Member
    Posts: 36

    I've been a RealGreen user for my two lawn care businesses for almost 10 yrs now. I have a pretty hefty investment in Realgreen, and that's one of the reasons why I hesitate to switch now.

    BUT, I've gotten frustrated with their lack of flexibility and mobility as it relates to how I want to operate. I want to go paperless (or as close as I can) and I want to have scheduling flexibility in a mobile oriented system without being owned by our current paper invoice shuffling system.

    Yes, they have their new mobile live, but it is limited in my view. Mobile live offers the ability for the technician to mark work complete with condition codes and products, etc, instead of bringing the work back to the office for data entry. Yes, this is definitely a time saver but I don't see any other value. I feel like we need to go with an electronic system that emails the notes and invoice when the service is complete. I've been wanting to track costs and time on the jobs more readily so i can see what we're actually making on my customers lawns. I especially don't want to have my technicians having to print something out each stop.

    The software doesn't give me (the owner) any access in the field that helps me to manage the accounts, contact the customer, sell and add services, create and email estimates, or look at customer history.

    I want to be able to schedule flexibly (similar to what i do now in Service Assistant), assign the route to technicians, reschedule easily for skips, upsell services and mark complete on the spot, and easily send the invoice via email. ALL, without having to print/unprint invoices and shuffle them from field to office and back.

    As I research alternatives, I like certain features in Clip, Hindsite, Evergreen, and Service Autopilot. I'd love to get the feedback of anyone why has used Realgreen AND switched to something different. I really like certain other features in Realgreen like prepay letters, scheduling, marketing, and reports. I realize that i will have to lose some things but I'm most concerned about the fact that my business revolves around the software, and I don't want to have our lives revolve around printing and unprinting invoices. Realgreen has a tremendous revenue source based on printing invoices. I've grown ever more concerned that they don't want to lose the revenue source of invoices and therefore will never let go of the absolute necessity of printing their forms. This is a sticking point for me.

    Any recommendations would be GREATLY APPRECIATED!
  2. centraltxturf

    centraltxturf LawnSite Member
    Posts: 36

    I didnt mention that I'm we do lawn and tree treatments. no mowing.

    also, Jobber looks interesting. wondering if there's any input out there??
  3. TX Easymoney

    TX Easymoney LawnSite Platinum Member
    Posts: 4,082

    I looked at many of them and continue to do so...I've used clip for 10,12 years...we have tablets and mobile phones which they record info and i download to my computer each day...very easy and accurate
  4. centraltxturf

    centraltxturf LawnSite Member
    Posts: 36

    Thanks. Do you print and leave behind invoices or do you email them instead?
  5. greenskeeper44

    greenskeeper44 LawnSite Senior Member
    Posts: 365

    I have been using real green also and love it but am pissed about the lack of mobility and cloud based software....i feel like this should have been done years ago and now they are just coming out with it and like you, I feel the mobile live just doesn't cut it.....and is way overpriced for what it does...I would love to switch to something Im just not sure there is something else out there like real green....and real green knows it!
  6. centraltxturf

    centraltxturf LawnSite Member
    Posts: 36

    Have you looked at Clip? I used i 10-14 yrs ago and it wasn't that great, although it seems to have come a long way. They seem to have some good mobile features.
  7. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Posts: 5,206

    jobber is awesome, it will do anything you want it to do. You can create routes, access it from your tabled or phone, send invoices in batches and automatically makes them. Sam the co-founder floats around on here. Go to and it will explain what all it does.
  8. centraltxturf

    centraltxturf LawnSite Member
    Posts: 36

    Thanks for the info. Jobber looks good. does it handle chemical apps (rounds)?
  9. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Posts: 5,206

    It does for an extra $5 a month. I don't know how it works.
  10. Efficiency

    Efficiency LawnSite Bronze Member
    from zone 6
    Posts: 1,551

    If something better does come out, its likely RG will just buy them out.

    whoa there, you wouldnt accuse RG of ever doing something just for the money now would you? (as if we dont either though - I sure do)

    In all reality, if there was something else out there that was better, you know Scotts, Lawn Dr, etc huge companies would be using it. The reality is, they help you grow (alot) and along the way you send them monies as a thank you. I know we couldnt do what we do without them (for better of worse).

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