need help with my fiskars pole pruner

Discussion in 'Landscape Maintenance' started by Florida Gardener, Aug 17, 2013.

  1. vegandude

    vegandude LawnSite Senior Member
    Posts: 450

    my pruning sticks are many years old and as such no store will take them back. Fiskars sends you the parts so that you can fix it yourself, I have had to do it twice. No reciept required and they were very easy to deal with. I also have a echo power pruner but many times that just way to much for the job and the prune stick is quicker and much easier on the arms.
     
  2. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,451

    I would still try HD. They take anything they sell with or without a receipt. I've seen people return empty paint cans before to complain about the color.
     
  3. Contacted fiskars today and they are more than likely going to send me a new pruning stik. Gotta love great customer service and lifetime warrantys
     
  4. vegandude

    vegandude LawnSite Senior Member
    Posts: 450

    excellent, that's what I like to hear:clapping:
     
  5. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,451

    Always good to hear about positive warranty experiences.
     
  6. Yea all i had to do was send a pic and i get a new one...not bad.

    I also had an issue with an ARS telescope pruner. A plastic piece broke and they sent a new one. I had to fix it but at least they hooked me up with the piece. That is a $150 pruner.
     
  7. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,451

    You have more wrapped up in hand tools than some guys have in the trimmers and edgers.
     
  8. You should see my Silky spread...would make arborists drool.
     
  9. Speaking of stuff breaking...i have a wheelbarrow i bought from HD. After the first use one tire now wont hold air...that's going back for at least a tire replacement...seems as though nothing is made durable anymore
     
  10. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,451

    You're right there. I can't find any good two wheelers out there. The wheels get sloppy quick and the mounting bolts for the bracket break right through. I slime all tires or get solids whenever I get new ones.
     

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