I sent out my spring letter and info, and I receieved back a letter from customer saying only this "we are looking at other options for our lawn this year." I assume that means that they are not happy, are going with someone else. Would you guys call them and see what the deal is, or would you just write it off and forget about and go find another to replace them. Keep in mind, I already mow the two neighbors next door on the west side and two neighbors across the street. The customer I am refering to lives on the corner of the street. They have been decent customers, but not great. He has to always come out each week and stops me and give me a check, even though I would like to bill at end of month. I do think they think I cut the grass to high as he always scalped the crap out of it and has mentioned it should be shorter. However he said that it was the best his yard had ever looked. It was weird the last time I was there last fall, He said he wanted me to mow one last time, but to wait until the next week. So I did as he wanted. I then proceeded to mow the neighbors and then I look over there like 20 minutes later and his son was doing it scalping it way down until it was yellow looking. I did ask him about it as I was finishing up and he said , oh don't worry, my son just wanted to help out. If I were to go talk, I dont think I could really come down in price as I am already a little lower than I would like since I have 5 yards in a row. I gave him a better price since I was already doing the neighbors. What would you all do? I don't want someone elso coming in and trying to take them all.